Servicing and repair

Every AbleDay Partner is independently owned and carefully selected for their technical expertise, customer service and commitment to quality. Our partners are quality assured to meet AbleDay’s high standards, giving you the reassurance of local support backed by a trusted national network.

Whether you need a routine service, a repair or warranty assistance, your local AbleDay Partner is on hand to help keep your equipment safe, reliable and performing at its best.

Servicing

Regular servicing helps maintain the performance, reliability and lifespan of your mobility equipment while ensuring it continues to operate safely.

Your local AbleDay Partner can provide servicing for many types of mobility equipment, including:

• Mobility scooters

• Powered wheelchairs

• Manual wheelchairs

• Rise and recline chairs

• Walking aids and selected mobility equipment

A typical service may include:

• Safety checks

• Battery and charger testing

• Tyre and wheel inspection

• Brake and steering checks

• Electrical system testing (where applicable)

• Adjustment of moving parts

• General cleaning and lubrication

• Identification of worn components before they become larger issues

Servicing Packages

Every customer’s requirements are different, which is why servicing is arranged through your local AbleDay Partner.

Available service packages, what they include and the associated costs may vary depending on your product, its age and your location. Your local AbleDay Partner will recommend the most appropriate servicing option for your equipment and provide a clear quotation before any work is carried out.

Whether you require a routine annual service, preventative maintenance or a more comprehensive inspection, you’ll receive honest advice with no hidden costs.

Repairs

If your equipment develops a fault, your local AbleDay Partner will work with you to diagnose the problem and recommend the most appropriate solution.

Depending on the issue, they may:

• Inspect your equipment

• Carry out repairs

• Replace worn or damaged parts

• Liaise directly with the manufacturer

• Arrange additional inspections where required

Many issues can be resolved quickly by experienced mobility engineers, helping you get back to using your equipment as soon as possible.

Manufacturer Warranty Support

Many products supplied through AbleDay include a manufacturer’s warranty, providing additional protection alongside your statutory consumer rights.

Warranty periods vary depending on the product and manufacturer.

If your equipment develops a fault during the warranty period, simply contact your local AbleDay Partner. They will manage the process on your behalf and may ask for photographs, videos or further information to help diagnose the issue before arranging a repair or inspection.

Where appropriate, they will:

• Complete warranty repairs

• Supply replacement parts

• Liaise directly with the manufacturer

• Arrange replacement products where authorised

Your manufacturer’s warranty is provided in addition to your legal consumer rights and does not affect your statutory rights under UK consumer law.

Out-of-Warranty Repairs

Even after your manufacturer’s warranty has expired, your local AbleDay Partner is here to help.

They can provide professional repair services for many mobility products, with all repair costs discussed and agreed before any work begins.

Why Choose an AbleDay Partner?

Choosing AbleDay means choosing expert local support from people who understand mobility.

Every AbleDay Partner is:

• Carefully selected by AbleDay

• Independently owned and locally based

• Quality assured to meet AbleDay’s standards for customer service, technical knowledge and aftercare

• Experienced in servicing and repairing mobility equipment

• Committed to providing honest advice and ongoing support

Unlike buying from an anonymous online retailer, you’ll have a dedicated local specialist who knows your equipment and is available whenever you need assistance.

Book a Service or Repair

If your equipment requires servicing, maintenance, a warranty inspection or a repair, simply contact your local AbleDay Partner.

They’ll be happy to assess your equipment, explain the servicing or repair options available, provide a quotation where applicable and arrange an appointment at a convenient time.

Your local partner’s details can be found on your invoice, order confirmation or by using the ‘Find Your Local Partner’ section of the AbleDay website (via the button below).